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Youth Care Coordination

The National Center for School Mental Health (through a partnership with the Office on Mental Health, Core Service Agency of Harford County, Inc.) serves as the technical assistance and training organization for the Maryland Behavioral Health Administration in its management of Youth Care Coordination (YCC) in the State of Maryland. This website serves as the central repository for core resources and documents in support of Care Coordination Organizations (CCOs) in Maryland. This website houses the most up-to-date* resources available to youth care coordinators and supervisors.

General YCC Training

The Maryland Youth Care Coordinator Training Series: The Maryland Youth Care Coordinator Training Series provides comprehensive knowledge and best practices in youth care coordination to care coordinators and behavioral health professionals. This training is designed to provide foundational knowledge related to youth and behavioral health, as well as training on core youth care coordination skills. 
*Note:  The above link will take you to a general Online Training webpage. Scroll down until you reach The Maryland Youth Care Coordinator Training Series to register for and access the course. 

MD YCC Training Requirements: This document outlines the training requirements for new youth care coordinators, new youth care coordinator supervisors, and annual updates mandated by the Maryland Behavioral Health Administration (BHA).

Biannual Training Reports: NCSMH provides updates to youth care coordination supervisors on their staff’s completion of training requirements every six months (in March and September of each year). To confirm completion at dates other than this, please e-mail

YCC Tools and Resources

Chart Review Checklist: This is a three-page document useful for ensuring that the client’s paper and electronic files are complete. Sections included are General Client Information, Initial Referral Information, Releases of Information, Mental Health Information, Mental Health Service Provider Information, School Information, School Paperwork, Legal Information, Medical Information, Referrals Made, and Insurance / Staffing Paperwork. Additionally, this document has a location to track Child and Family Team (CFT) Meetings, Electronic Medical Records, and Discharge Paperwork.

YCC Flier for Families: This document provides brief information for families on the benefits of YCC and how to contact a CCO.

Targeted Case Management (TCM)

TCM Level III Request Guide: This document guides Youth Care Coordinators (YCCs) through the process of completing the TCM Level III Request form and provides helpful examples and tips.

TCM Referral Form11/22 (Fillable): This document is a two-page fillable form to refer clients for TCM services. This form is completed by the Youth Care Coordinator (YCC) in collaboration with the client or family recommended to receive services.

TCM Plus Referral Guide: This document contains information about TCM Plus benefits. Included are all the necessary forms to complete a referral to receive TCM Plus benefits as well and the associated monthly documentation for ongoing services.

TCM Plus Referral Form: This document is a one-page fillable form to refer clients for TCM Plus services. This form is completed by the YCC in collaboration with the client or family recommended to receive services.

TCM Plus Monthly Report: This document is a fillable document to track enrollment for monthly reporting to BHA. 

TCM Plus Bi-Annual Report: This document is completed twice a year for BHA.

New C&A Provider Protocol for TCM: A guide for new providers to obtain their National Provider Identifier (NPI) # and Medical Assistance (MA) #, as well as contact information for technical support.

Webinar: Targeted Case Management (TCM) ad 1915(i) Home and Community Based Services - Updates and Recent Changes (September 30th, 2020)

1915i/Level III

Level III Eligibility Review: YCCs may complete this form to consider Level III eligibility for youth currently enrolled in Level II services.

Psychosocial Update Letter Template: This draft letter serves as a template to accompany updated psychosocial information sent to LBHAs and CSAs as a part of requests to authorize youth enrollment in TCM Plus (III) / 1915(i) care coordination services.

Complaints & Reportable Events Policy and Procedure: CCOs complete this document within seven (7) days of a reportable event (e.g. abuse, neglect, exploitation, restraint, seclusion). This document is also used for reporting additional serious events and incidents, including: criminal activity, life threatening injury or illness, a death, incarceration, attempted suicide, or any unusual event that may involve legal claims or media attention.

Maryland Medicaid Approved C&A 1915i Providers:  This list from the Behavioral Health Authority (BHA) of Maryland includes all Medical Assistance (MA) funded respite providers, and is a supplement to the 1915i Provider Directory.

Child and Adolescent Needs and Strengths Assessment (CANS) Training

NCTSN CANS Training This document describes how to access the CANS training required for all CCOs. Please follow the steps listed below:

-Step 1: Click “NCTSN CANS Training” to review slides with important instructions on how to register for the CANS training using a registration code.

-Step 2: To receive a registration code, complete this form with your personal information and save the code it provides you at the end. 

-Step 3:  If you make a mistake on this step, you have to start Step 2 over with a new account and new e-mail for the registration code to work. Double-check the NCTSN CANS Training”  slides from Step 1 to make sure you follow the directions exactly and enter your regional designation as NCTSN, as directed by CCTASI at Northwestern University. Register for the CANS training here


Primary Code of Maryland Regulations (COMAR) for YCCs

COMAR Online provides searchable access to the full list of regulations updated biweekly 

09.89.00- 1915(i) Intensive Behavioral Health Services for Children, Youth, and Families

 09.90.00- Mental Health Case Management: Care Coordination for Children and Youth

Customized Goods and Services (CGS)

Meeting-Related Documents

Meeting Schedules

YCC Meeting Schedule

2022- 23 Academic Year Meeting Schedule: Scheduled dates of meetings held every other month over Zoom

Meeting Minutes

CCO Meeting Minutes 4/06/22

CCO Meeting Minutes 02/02/22

CCO Meeting Minutes 12/02/21

CCO Meeting Minutes 9/29/21

CCO Meeting Minutes 8/04/21

CCO Meeting Minutes 6/2/21



Contact Information

Youth Care Coordination Supervisor's Roster

BHA and Optum Contacts

CCO Contacts: this document contains contact information for Care Coordination Organizations (CCOs) across Maryland.

LBHA and CSA Contacts 11.22: this document contains contact information for Local Behavioral Health Authorities (LBHAs) and Core Service Agencies (CSAs) across Maryland.

1915i Provider DirectoryContact information for Intensive In-Home Services (IIHS), Mobile Crisis Response Services (MCRS), Respite Services, Family Support Services, and Expressive Therapies providers distributed by the Behavioral Health Administration (BHA)

For questions related to scheduled meetings, resources, or online training modules, please contact

*Last website update: 05/10/23