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Youth Care Coordination

The National Center for School Mental Health at the University of Maryland School of Medicine (UMSOM) serves as the technical assistance and training organization for the Maryland Department of Health's Behavioral Health Administration (BHA) in its management of Youth Care Coordination (YCC) across the state of Maryland. This website serves as the central repository for core resources and documents in support of Care Coordination Organizations (CCOs) in Maryland. This website houses the most up-to-date* resources available to Youth Care Coordinators and supervisors.

Relevant Regulations and Governance

Training

MD YCC Training Requirements: This document outlines the training requirements for new youth care coordinators, new youth care coordinator supervisors, and annual updates mandated by BHA.

The Maryland Youth Care Coordinator Training Series

This training provides foundational knowledge and best practices related to youth engagement, behavioral health, and core youth care coordination skills.

Note: The above link will take you to a general Online Training webpage. Scroll down until you reach The Maryland Youth Care Coordinator Training Series to register for and access the course. 

Child and Adolescent Needs and Strengths Assessment (CANS) Training

CANS is a multi-purpose tool developed for children’s services to support decision making, including level of care and service planning, to facilitate quality improvement initiatives, and to allow for the monitoring of outcomes of services.

TCOM Training Guide: This document describes how to navigate the TCOM Training website which hosts the CANS training required for all CCOs.

Note:  Once logged in to the TCOM Training website, the possible exams are: Maryland CANS 5+ 1.0Maryland CANS-F 1.0Standard CANS Comprehensive. Additionally, some agency types will populate the NCTSN CANS Trauma Comprehensive.  The Maryland CANS 5+ 1.0 and Maryland CANS-F 1.0 are typically used by DSS and DSS-contracted private providers, the CANS Comprehensive is what CCOs use in practice. In terms of practice, all the versions have slightly different items but passing any of the aforementioned versions allows someone to be certified in all the CANS tools.


CCO Training Reports:
The UMSOM YCC Support Team provides updates to YCC supervisors on their staff’s completion of training requirements as needed. To request this information, please e-mail YCCSupport@som.umaryland.edu.


Upcoming Live Trainings

TBA

Tools and Resources

YCC Flier for Families: This document provides information for families on the benefits of YCC and how to contact a CCO.

Maryland Public Behavioral Health System (PBHS) Provider Manual: This manual contains essential information for organizations providing behavioral health treatment and support services across Maryland.

CCO Monitoring Tool

TCM Referral Form: This form is completed by a Youth Care Coordinator in collaboration with the client or family recommended to receive TCM services.

Plan of Care (POC) Template

Complaints & Reportable Events Policy and Procedure: CCOs complete this document within seven (7) days of a reportable event (e.g. abuse, neglect, exploitation, restraint, seclusion). 

Resource Guide: Motivational Interviewing for Youth Care Coordinators: This document provides an overview of a live, virtual training hosted in 2024 by Melissa Ambrose, LCSW-C, and provides practical motivational interviewing techniques and strategies for YCC staff. 


Customized Goods and Services (CGS)

Customized Goods and Services Request Form

CGS Request Guide

Tips and Strategies for Submitting a Successful CGS Request (BHA)

Targeted Case Management (TCM) Plus

Youth Care Coordination TCM Plus Flyer

TCM Plus Referral Guide: This document contains information about TCM Plus benefits, necessary referral forms, and monthly documentation templates.

TCM Plus Referral Form, digital version effective 10/20/25

TCM Plus Reporting:

TCM Level III/1915(i)

TCM 1915(i) Annual Monitoring Process

TCM 1915(i) Corrective Action Plan (CAP) Flow Chart

TCM Level III Request Guide: This document guides Youth Care Coordinators (YCCs) through the process of completing the TCM Level III Request form and provides helpful examples and tips.

Psychosocial Update Letter Template: This draft letter serves as a template to accompany updated psychosocial information sent to LBHAs and CSAs as a part of requests to authorize youth enrollment in TCM Plus (III) / 1915(i) care coordination services.

 

Meeting-Related Documents

Contact Information

Youth Care Coordination Supervisors & Key Staff Roster

Care Coordination Organization (CCO) Contacts: This document contains contact information for Care Coordination Organizations (CCOs) across Maryland.

1915i Provider Directory : This up-to-date list comprises all providers of Intensive In-Home Services (IIHS), Respite Care Services, Family Peer Support Services, and Expressive and Experiential Behavioral Services. 

LBHA and CSA Contacts: The Maryland Association of Behavioral Health Authorities (MABHA) website maintains up-to-date contact information for Local Behavioral Health Authorities (LBHAs) and Core Service Agencies (CSAs) across Maryland.


For questions related to meetings, resources, or trainings, please contact YCCSupport@som.umaryland.edu 

*Most recent website update: 11/07/25